What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is my embedded form disabled and not found on my website?

    Asked by bmtb on May 05, 2016 at 11:14 AM

    I do this a lot and I don't see the issue.  It is enabled as well.  I tried using source code and embed and none of them worked.  Can you please let me know what is happening?

    http://mandilewebdesign.com/bmtb/index-v-signup.html

    Page URL:
    http://mandilewebdesign.com/bmtb/index-v-signup.html

    form disabled form not found autosuspended
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    JotForm Support

    Answered by KadeJM on May 05, 2016 at 11:26 AM

    We do apologize about the inconvenience caused by your disabled form.

    This was due to our system suspending your account for having a suspicious form but clearly I found that's not the case and that it was a mistake since it looks good to me.

    I've reactivated your account and you will notice your embedded form is working normally again. :)

  • Profile Image

    Answered by bmtb on May 05, 2016 at 11:29 AM

    Thanks!