What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    myIDEAS : float the top banner on the web site ...

    Asked by CscProvidence on May 05, 2016 at 12:38 PM

    It would be nice if the top banner of the JotForm web site could somehow stick to the top (or even sides or bottom) of the window.

     

    I often find myself having to scroll way way up to get to it.  if it could float, even as a shrunken version, it would be great.  It could be one of those little things which make the user experience way better.

  • Profile Image
    JotForm Support

    Answered by EltonCris on May 05, 2016 at 12:58 PM

    Are you referring to the top navigation bar?

    If so, that seems like a good idea. However, fixed navigation bar can often be seen as a waste of space. If you are viewing it on small screens, it can be a little trouble. Some might see it as interesting but, others might find it distracting. It's usually a matter of personal preference. I think this is also the reason why the team didn't make it fixed in the first place.

    Anyway, just my personal thought, do you think it would be good to have a "Go back to top" button on the page, instead of making the top navigation bar fixed? I believe this is way better. If you like, I can submit this as a feature request but I could not promise you if the team would consider to have it though.

    Thanks!

  • Profile Image

    Answered by CscProvidence on May 05, 2016 at 01:27 PM

    Indeed, they can be a waste of space especially if relatively 'thick' as JotForm's current banner ...

    Some responsive sites actually modify the banner with view port size.  It sometimes shrinks to the "hamburger" icon (three short horizontal stacked lines : bread, meat, bread) in a corner or floating to one side for easy reach (cursor goes off screen to that side and it shows up at the cursor). There always seens to have some available space on the sides (visual framing 'gap')

     

    It will be up to the developers to pick what they feel best fit the JotForm environment.  Something just needs to be done to further improve an already darn good UI experience.

  • Profile Image

    Answered by Huberson on May 05, 2016 at 02:16 PM

    You can use 'CTRL+Home' on your keyboard to bring your page to the top, if it is all about getting quick access to the top menu.

    The top form menu from 'Form Builder' is already fixed on scrolling.

    Same thing for 'MyForms' page.

     

    The hamburger menu could be a good option for some website but, as you said it is up to Development Team (UX Designer) to decide what will bring the best experience to the user.

    We appreciate it though. Having user sharing their experience and what they would like to have is really helpful in improving the user experience.

  • Profile Image

    Answered by CscProvidence on May 05, 2016 at 02:37 PM

    Doh ... didn't think of the ctrl-home (although I don't have a home button on the Mac .. different key sequence I also forgot about ... fn - cmd - up arrow maybe ?)  It's so much simpler to slide cursor to one side, find the icon and get what I want in a click, eh ?  ;)

    As hinted to even in the earlier Jotform responses, there are some devices with no keyboard (ex : tablets).  This is usually why we see more and more responsive web site with adaptive elements or anchored menus.  They are just there when needed.

    The hamburger icon might be a good thing to have for the banner menu.  The form builder menu is already anchored and is always right there ready for access.

    Nonetheless, the UX Designer still needs to stay in touch with the users, not forgetting users are far from UX experts.  What might be obvious to a UX Designer, might not be obvious to users ...  As an example, I forgot about the ctrl-home (doh! I could kick myself for that slip up on my part.)

    Remember at one time, rolling the mouse roller buton downwards was used to scroll the screen up, but now it's the opposite.  Or is that backwards ?!?  Working on both Macs and Windows can get bit confusing at times.  ;(  In other words, UX Designers have their own preferences as well ...

  • Profile Image
    JotForm Support

    Answered by Welvin on May 05, 2016 at 03:43 PM

    You are looking something the same on our about us page; https://www.jotform.com/about/. Our developers are working on our form builder. I think you have already noticed the changes in some of the form builder layouts such as in the Preferences. Sooner or later, we'll see a whole new Jotform. 

    I thank you again for the ideas, they are all greatly appreciated. 

  • Profile Image

    Answered by CscProvidence on May 05, 2016 at 04:37 PM

    Great minds think alike ;))