I cant get my form to fill in the page in WordPress

  • secondnature
    Asked on May 5, 2016 at 1:37 PM

    I get the scroll bar and it doesnt show right on mobile. 

     

    This is how it looks on the website: http://secondnatureht.com/challenge-application  

     

    I tried using this on the custom css but it isn't working. 

     

    .form-all {

    width: 800px !important;

    height: 1000px !important;

    }

     

    Help? 

  • victor
    Replied on May 5, 2016 at 1:57 PM

    Sorry for the inconvenience. I have just open your site and notice that you are using the OEMBED (WordPress script) method to embed you form. Can you please try using the iFrame script instead. 

    I cant get my form to fill in the page in WordPress Image 1 Screenshot 20

    Using iFrame will eliminate any conflict that your form may have with the site.

  • secondnature
    Replied on May 5, 2016 at 2:29 PM

    I tried this and it stretches the image and makes it look horrible.  See here.  Any idea how to fix?  http://secondnatureht.com/challenge-application/

  • Kiran Support Team Lead
    Replied on May 5, 2016 at 2:58 PM

    The form should be displaying properly when it is embedded using default Javascript embed code, unless there are conflicts with other scripts on your webpage. Could you try embedding the form using the default method and see if that works?

    I cant get my form to fill in the page in WordPress Image 1 Screenshot 20

    Please make sure that the JotForm plugins installed on your WordPress website are disabled or removed. 

    If you need any further assistance, please let us know. We will be happy to help. 

  • secondnature
    Replied on May 5, 2016 at 10:13 PM

    I got it.  It was the background picture wasn't tall enough and was stretching since form was so long.  Thanks for all your help!

  • Chriistian Jotform Support
    Replied on May 5, 2016 at 10:21 PM

    I checked the form on mobile and I can confirm that it now displays properly.

    I cant get my form to fill in the page in WordPress Image 1 Screenshot 20

    On behalf of my colleagues, you are most welcome. Feel free to contact us again if you have any other concerns. Regards.