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    I'm having issues uploading files over 500MB with the Dropbox integration

    Asked by Roger on May 05, 2016 at 01:56 PM

    I am having issues uploading files with the dropbox integration for any files over 500MB. What is the maximum file size? The default value said it was 300MB. Is it because I am on the free plan and if I upgrade to the Bronze Plan what is the maximum file size? 


    Will I be able to atleast accept files up to 1GB? 



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    JotForm Support

    Answered by Welvin on May 05, 2016 at 02:12 PM

    That is the standard limit for Dropbox integration API. Free or paid plan has the same limit. Of course, if you are in the free plan, you need to upgrade in order to receive more than 100MB of a file which is the limit of the free plan. You cannot use Dropbox if you are allowing more than 300MB of file upload. You may consider Google Drive instead.