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resortvacationsAsked on May 5, 2016 at 2:27 PM
Since you guys changed the email interface, I no longer can get any emails to send from any address, *from* any address. Tests don't go through, the default jotform email doesn't work. All emails are whitelisted on the spam settings. Please advise. My future is at stake and is in your hands. Thanks.
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David JotForm Support ManagerReplied on May 5, 2016 at 2:48 PM
Have you checked the spam folder? Our mail logs shows good delivery:
You may white-list our Jotmail IP addresses within your email server (or ask for it to your email service provider). Read this article for more details: http://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses
Let us know if you need more help.