What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I update billing info?

    Asked by nwaccounting on May 05, 2016 at 03:43 PM

    This account was granted full access, but I don't see the billing area in my profile.  How can I get access to update billing info?

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    JotForm Support

    Answered by BDAVID on May 05, 2016 at 04:16 PM

    I believe you are referring to the account that has shared forms with yours. In order to update the billing info, it has to be done from within the main account.