Our clients are unable to access form

  • crescendofoundation
    Asked on May 5, 2016 at 4:07 PM

    There is a problem with our TCPR5 Audition Signup Form - Error message states: THIS FORM IS UNAVAILABLE

     

    This form has been working great until now.  It is critical that we get it fixed as we have a deadline for signups.

     

    Please advise how to proceed.  Thank you.

     

    Maureen Rice, Office Manager

    The Piano Cottage, LLC

     

     

  • Huberson
    Replied on May 5, 2016 at 4:25 PM

    The problem is, the form as been disabled due to the expiration date.

    Our clients are unable to access form Image 1 Screenshot 30

     

    You can remove/extend the expiration or enable the form from MyForms page.

    Our clients are unable to access form Image 2 Screenshot 41

  • crescendofoundation
    Replied on May 5, 2016 at 5:33 PM

    Thank you!

  • crescendofoundation
    Replied on May 5, 2016 at 5:45 PM
    Thank you for identifying the problem.
    Maureen Rice, Office Manager
    THE PIANO COTTAGE LLC
    Exceptional Music Instruction for Exceptional Kids.
    www.thepianocottagegr.com
    ...
  • Nik_C
    Replied on May 5, 2016 at 6:02 PM

    On behalf of my colleague Huberson you're welcome.

    Please let us know if you have further questions.