What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I edit a Matrix field on form

    Asked by blpinc on May 05, 2016 at 06:07 PM
    How do I edit the Images Ordered fields in my form “Plexi-Craft Purchase Order Form”
    The account is mtischler
    Barbara Laurie
    Gallery Director
    Michael Tischler Limited Edition Image
    www.michaeltischler.com
    917-863-5890
    ...
  • Profile Image
    JotForm Support

    Answered by Mike on May 05, 2016 at 06:22 PM

    In order to edit a Matrix field you will need to select it and then update Rows and Columns values.

    I have noticed that there are plain text Credit Card fields on your form. Please be aware that we do not allow credit card data collection. The only services allowed to collect such data are those that are DSS/PCI certified.

    If you would like to be able to receive payments, please use one of our payment integrations.

    Here are links to our basic guides about payment forms:

    Order Form Basics

    Setting Up Your First Order Form

    This is also possible to collect Credit Card authorizations with a Stripe integration:

    How to Capture Stripe Payment Authorization

    If you need any further assistance, please let us know.

  • Profile Image

    Answered by blpinc on May 12, 2016 at 05:44 PM
    On the Plexi craft Purchase order form I created on the account of mtischler, what is the email address connected to “submit form”.
    I would like to change it to my email address. Is that possible to do?
    Barbara Laurie
    Gallery Director
    Michael Tischler Limited Edition Image
    www.michaeltischler.com
    917-863-5890
    ...