What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Problems cancelling my subscription

    Asked by uscoutsatuva on May 05, 2016 at 11:19 PM

    will not let me cancel my subscription

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    JotForm Support

    Answered by Chriistian on May 06, 2016 at 01:30 AM

    It appears that you were able to cancel your subscription successfully. You are currently scheduled to downgrade to Free on May 27th, 2016, which is the end date of your subscription. After the end of your current subscription, your account will downgrade to Free and you will no longer be subscribed to Premium.
    If you need further assistance, please let us know.