What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My account is suspended, what should I do or what did I do wrong?

    Asked by Alex  on May 06, 2016 at 11:15 AM

    The site doesn't give me any options.

    Page URL:

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    JotForm Support

    Answered by Jan on May 06, 2016 at 11:52 AM

    Your account is currently autosuspended. I was suspended by our phishing detector tool automatically. I checked your form and I saw a Login form. You are not allowed to collect login credentials here in JotForm, it is considered as a phishing form. 

    I will now re-activate your account. Please change or remove the "Login" word and add more form fields immediately. Your account might get suspended again if you don't change it.

    Thank you.