How do we view an encrypted jotform?

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    CARES
    Asked on May 06, 2016 at 12:23 PM
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    david
    Answered on May 06, 2016 at 12:35 PM

    To view the encrypted response, you have to upload your private key file, it is named jotform.key when you download it from the form builder.

    https://www.jotform.com/help/269-How-to-view-Submissions

    If this screen does not show up while viewing your submissions, try browsing in private/incognito mode with your browser.  It should then show the screen to upload your key once again.