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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Notification email not showig correct feilds upon submission

    Asked by acorndragon on May 06, 2016 at 01:29 PM

    I have never see this happen in all of the years we've used JotForm. I attached a screenshot for your reference. Please let us know how to fix this asap!

    Thank you in advance.

    Page URL:

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    JotForm Support

    Answered by Kiran on May 06, 2016 at 01:47 PM

    Did you clone the form from another? It seems that the email notification is having different fields than the fields on the form. Could you delete the existing notification from the form and add a new notification so that the current fields on the form should be displayed?

    If you need any further assistance, please let us know. We will be happy to help.