What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I clear my current usage

    Asked by Nick2881 on May 06, 2016 at 03:19 PM


    I would like to clear my usage in my account. I recently reached the limit (100mb) of forms I know longer need.

    Thanks for helping


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    JotForm Support

    Answered by Nik_C on May 06, 2016 at 03:47 PM

    You need to delete the submissions that have attached files in order to free up some space. If you expect to get more submissions in the future I suggest upgrading your account.

    Please let us know if you need more information