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Required field is empty in submission dataAsked by carmela00 on May 06, 2016 at 04:58 PM
Hi I need to include a field for identity card (or passport) and i can´t. I tried it with a text box but when I fill the field, come empty.
Thanks in advance.
When reviewing the form I noticed that you have a field call RUT. I am assuming this an identification number given to everyone in your country.
I notice that you make this field required. This will obligate all users to fill in the field.
If you require additional assistance, please let us know.
Hello Victor, I've put the required field.
The problem is that arrives empty, i attached image.
2016-05-06 18:00 GMT-04:00 JotForm :
The image did not come, here is how to add an image on support forum: https://www.jotform.com/answers/277033-How-to-add-screenshots-images-to-questions-in-support-forum
On regards of the empty field, I just tested it and it worked: https://www.jotform.com/help/269-How-to-view-Submissions
It was not possible to submit it empty since the field is required. Please try again.
Also, you could embed the form using the Iframe method to avoid any problem that could cause the bypassed of the required feature.
Get a fresh Iframe code: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code
Before you embed the code, paste it in a text editor like WordPad, you will notice two part of codes, only copy and embed the Iframe part in your webpage, example:
Let us know if you need more help.
The fromulario works. I was not choosing all the fields (I missed the rut)
in the Notification options and so I do not get the form with data rut.
Greetings and thank you very much for the help.
2016-05-06 19:58 GMT-04:00 JotForm :
Thank you for updating us on the status. We're glad to know it works now and issue resolved.
Feel free to contact us anytime should you need further assistance.