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    Required field validation error when submitting PDF form

    Asked by WNCVPMembership on May 07, 2016 at 01:19 AM

    I get an error of "one or more fields are required" when I SUBMIT the PDF fillable form, even though all required fields are filled. This happens in Chrome and in IE.

    Also, in Edge, I can't enter anything in any of the fields.

    Here is my form: https://www.jotform.com//?formID=61148649819165



    This is a re-post of a comment on Fillable PDF - Everything you need to know about JotForm Fillable PDF Creator

    pdf required captcha
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    JotForm Support

    Answered by jonathan on May 07, 2016 at 01:31 AM

    I was able to reproduce the problem when I test the PDF form version of your form http://www.jotform.us/form/61148649819165

     

    I found the caused to be the *Required Captcha field on the form which is not present on the PDF Form version.

     

    Widgets, captcha and some special fields are not included in the PDF Form version. So you will have to exclude the captcha field on the form and create the PDF form again for it to work.

    Let us know if this did not resolve the issue.

     

     

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    Answered by WNCVPMembership on May 07, 2016 at 11:18 AM

    Thanks for the quick answer.  Your level of support is outstanding!

    I decided to use only the Web Form and forego the fillable PDF since it would require too much maintenance of different versions of the form.

     

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    JotForm Support

    Answered by liyam on May 07, 2016 at 12:21 PM

    Thank you for keeping us posted, WNCVPMembership. On behalf of Jonathan, you are welcome. And thank you also for your kind remark.

    If you have other questions or concerns, please do not hesitate to let us know.

    Thanks.