The template I use still has the creator's info inside

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    Dawn Dooley
    Asked on May 07, 2016 at 04:44 AM

    I used a template on your site. My friend used the form and hit submit and the ladies info that made the template came up after she hit submit as seen in the pic. How do I get that off? 

    Screenshot
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    Carina
    Answered on May 07, 2016 at 05:10 AM

    Unfortunately the screenshot you sent is not visible. You can try uploading again the screenshot.

    If the information you mention is displayed in the browser's window after submitting the form then you probably need to edit the thank you page:

    http://www.jotform.com/help/211-Setting-Up-the-Thank-You-Page 

    If the information you mention is received via email then it is necessary that you edit the email notification or the auto-responder:

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications 

    http://www.jotform.com/help/26-Creating-a-Form-Autoresponder 

    If the problem persists please let us know the form's url, so we can investigate further this situation.

    Let us know if we can assist you further.