Regarding form views limit

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    Asked on May 07, 2016 at 05:54 AM

    Dear Jotform team,

    We have just received mail from Jotform regarding form views which is near to provided limit of 1000, we would like to inform you that earlier we have not received any such notification as there was no such limit in terms of form views. Limit was only on form submission which usually remains below 100 on monthly basis under free subscription. 

    We would like to understand what would be the impact once 1000 view of jotform integrated with our blogsite is over. Will it stop displaying on our blogsite? Why you have put a cap on jotform views as it was not their earlier. We are using jotform service under free subscription since long but this will impact our visitors. Moreover, we would not be able to pay $19 on monthly basis as it is too high for us, we are based at India and in INR terms its too high for us to upgrade our plan to Bronze. We hereby request you to kindly do not put such cap on form views which was not there earlier, our form submission is well below 200.

    We also supported Jotform by recommending it to others and also liked it on social websites like facebook.

    Please revert at earliest.


    Team - Saral Gyan. 

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    Answered on May 07, 2016 at 06:58 AM

    Sorry for the confusion. We did sent an email to our customers about the form view limits. There is also a blog post regarding that. Here's the URL: Announcing-Pricing-Modification-Form-View-Limits

    Please go to this user guide that tells you more about the Form View limits: Form-View-Limits-What-is-it-all-about

    We can provide you an option where we can increase your form views up to 2000 or you can have unlimited form views provided that you enable the JotForm footer on your forms.

    Let us know if you need further assistance. Thank you.

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    John Doing
    Answered on May 13, 2016 at 04:52 PM

    I switched on the Jotform footer and suddenly all my embedded forms stopped showing! So, be careful
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    Answered on May 13, 2016 at 05:41 PM

    To assist you better, I have created a new thread that will be answered shortly by our support team.