- dx4Asked on May 07, 2016 at 06:44 AM
Recently I am unable to view my form's submissions as well as my account's settings. Instead of the appropriate info a blank space is displayed.
Here are the page displayed and the errors shown:
My account page:
Form's submission page:
How can I fix this problem?
- CarinaAnswered on May 07, 2016 at 07:35 AM
Thank you for providing the screenshots.
I have forwarded this situation to our developers so they can investigate it further. For the moment you can try accessing your account and submissions via http://eu.jotform.com .
We'll contact you via this thread as soon as we have more details.
Let us know if we can assist you further.
- JotForm DevelopererhanAnswered on May 10, 2016 at 08:43 AM
It should be fixed. Would you please try one more time, and let us know if the problem still persists.
- dx4Answered on May 10, 2016 at 09:03 AM
I still have this problem.
The errors shown are still the same except for the account ones that are slightly different:
- JotForm DevelopererhanAnswered on May 10, 2016 at 09:18 AM
You are using a developer version of Chrome. We are working on fixing these errors. While we are working, you may want to use a stable version of Chrome to use JotForm properly.