What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to receive email notifications

    Asked by wunderli on May 07, 2016 at 10:02 AM

    Können Sie es bitte nochmals einrichten und prüfen! 

    warum fällt das immer wieder raus?

     

    Vielen Dank für Ihre Hilfe!

     

    Gruss Dani

    email notifications email notifications unable to receive cannot receive
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    JotForm Support

    Answered by Jan on May 07, 2016 at 11:59 AM

    Your email is in the bounce list which is why you're not getting email notifications.

    I have removed it now from the bounce list. You should be able to receive email now. Please check these 2 guides:

    How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues
    How-to-Remove-Your-Email-Address-from-Bounce-List

    Hope that helps. Thank you.