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MirandadenisAsked on May 7, 2016 at 1:43 PM
I created my form and was asked to enter an email to receive notifications of submissions, so I entered the email I want them to go to and tested the form. I haven't received any notification by email after waiting about 15 minutes.
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David JotForm Support ManagerReplied on May 7, 2016 at 4:43 PM
Our mail logs shows good delivery:
Have you checked your spam folder? You may white-list our domain names, if the issue continues, as we use Amazon SES method for "noreply@jotform.com" sender:
· jotform.com
· email.amazonses.com
· amazonses.com
· jotform.co
· secure.jotform.co
· s3.amazonaws.com
· static-interlogyllc.netdna-ssl.com