What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form submission Error.

    Asked by empowerhealth on May 07, 2016 at 04:57 PM

    On May 6th a client filled out a form and hit submit, she got a thank you message but the intake form did not come through. Is there a way to track that form down? Or is there a setting that was incorrect on her end? Her name is Danielle Parkinson in case you need that. 

     

    Thank you!

     

    Page URL:
    https://form.jotform.com/53081870877263

    Thank You message name message and
  • Profile Image
    JotForm Support

    Answered by BDAVID on May 07, 2016 at 06:11 PM

    There is no records on that form, could it be another of your form that was submitted? Or did you get any email notification about that entry?