Form submission Error.

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    Asked on May 07, 2016 at 04:57 PM

    On May 6th a client filled out a form and hit submit, she got a thank you message but the intake form did not come through. Is there a way to track that form down? Or is there a setting that was incorrect on her end? Her name is Danielle Parkinson in case you need that. 


    Thank you!


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    Answered on May 07, 2016 at 06:11 PM

    There is no records on that form, could it be another of your form that was submitted? Or did you get any email notification about that entry?