Single form for multiple products

  • itechnosoft
    Asked on May 8, 2016 at 3:30 AM

    Hi there

    Example scenario:

    I would like multiple product information pages to be sent to a single form however when the link comes from Product 1, the form should have product 1 automatically selected. Same with the autoresponse, if product 1 and product 2 were selected it would send out info based on the products selected. Ideally we do not like to create a form and response for each product.

    Website --> Prod 1 -->Single Jot Form (product 1 automatically selected on Jotform) --> on submit --> notification and info about product 1 only (eg: download link for product 1)

    --> Prod 2 -->Single Jot Form (product 2 automatically selected on Jotform) --> on submit --> notification and info about product 2 only (eg: download link for product 2)

    --> Prod 3  -->Single Jot Form (product 3 automatically selected on Jotform) --> on submit --> notification and info about product 3 only (eg: download link for product 3)

    Or if the user goes to the form and selects 2 products then the information for those specific products go in the email within a single notification.

    Is this possible?

  • Mike_G JotForm Support
    Replied on May 8, 2016 at 7:02 AM

    This would be possible. 

    For automatically selecting a product when the link came from that specific product. You can Prepopulate-Fields-to-Your-JotForm-via-URL-Parameters

    Like this:

    Product 1

    Product 2

    Product 3

    After following the steps in the guide above, you will be able to construct a link(URL) with parameters that will automatically select a specific product. You will use that link in your Products web page.

    Notice that the sample product links I have above is the same form.

    With regards to sending autoresponders to submitters, you may need to create multiple autoresponders especially if the content of the email is entirely different for each product. Then, with the help of condition, we can assign a specific autoresponder to be sent out if a specific or multiple products are selected.

    Here's how it works.

    1. Create your autoresponders

    Single form for multiple products Image 1 Screenshot 30

    2. Add conditions that would send an autoresponder to submitters base on the product they have selected.

    Single form for multiple products Image 2 Screenshot 41

    By the way, when two products are selected, two autoresponders will be received by the person who submitted your form.

    You can try to make a separate autoresponder for multiple product selections, however, this would not be ideal if you will have many products because you will need to create an autoresponder for each product combination. For example, one autoresponder if Products 1 and 2 are selected and another if Products 1, 2, and 3 are selected and so on...

    The advantage of this is it would be easy for you to edit a specific autoresponder for a specific product as needed.

    I'm thinking of a workaround that will just let you create one autoresponder that automatically updates depending on the product being selected. I'll get back to you once I have tested it. In the meantime, you can check the workaround above and I hope it helps. If you have questions, please feel free to let us know. Thank you.

  • Mike_G JotForm Support
    Replied on May 8, 2016 at 7:13 AM

    By the way, here is the form I have used for testing the workaround above.

    https://form.jotform.com/61282408796969

    Feel free to clone it with the help of this guide, How-to-Clone-an-Existing-Form-from-a-URL, so you can better explore it.

    Also, you can make a test submission on that form using the product links above and check your email for the autoresponders.

    Thank you.

  • Mike_G JotForm Support
    Replied on May 8, 2016 at 8:55 AM

    I forgot to mention, you can only test my form above if you have a PayPal sandbox (buyer).

    With regards to the other workaround, I have mentioned above, it will require you to create multiple conditions for it. When a product is selected, a text (Product's name) will be passed to a textbox. Note that this textbox is hidden on the form.

    Single form for multiple products Image 1 Screenshot 60

    You may need to construct a separate condition for each combination of two or more products selection.

    Single form for multiple products Image 2 Screenshot 71

    Here's how it works. Note: I have unhid the "Product Selected" textbox for testing purposes.

    Single form for multiple products Image 3 Screenshot 82

    As for the email autoresponder, here's what you need to do.

    Single form for multiple products Image 4 Screenshot 93

    Here's a sample of the email autoresponder when received.

    Single form for multiple products Image 5 Screenshot 104

    I hope this helps. Let us know if you need any further assistance. Thank you.

  • itechnosoft
    Replied on May 15, 2016 at 12:33 PM

    Thanks a lot, helped!