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    I have set a promo code with conditions. Why it is not being applied when the code entered is correct?

    Asked by jenniferpham on May 08, 2016 at 04:12 AM

    2.  I tried to make promo codes show a discount using conditions. 

    If promo code is "rental10percent", it will calculate 10% off the price so far and insert that number into "Discount" field.  I got "rental10percent" to work, but my other promo codes (military5, senior5, rental50percentoff), which I made exactly the same way do not insert a number into the Discount field for some reason.  I've checked and rechecked conditions over again.

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    JotForm Support

    Answered by EltonCris on May 08, 2016 at 06:23 AM

    We will check this and get back to you with our findings. I think this is some sort of condition conflicts.

    Stay tuned!

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    JotForm Support

    Answered by EltonCris on May 08, 2016 at 06:39 AM

    I have fixed it on your form. Please recheck.

    It was not due to conditions conflict. It was due to the $ symbol on the calculation which is probably treated as digits so I removed them and re-added it back. Also, I believe this isn't necessary so I suggest to remove it on those 3 of your conditions to prevent this problem.

    As a result: