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Thank you message not showing upAsked by mattbanes on May 08, 2016 at 08:46 AM
Hello...thanks for fixing my last issue. Now I can not see a thank you message after submitting the form on the page below. The form works fine and I receive am auto response but no thank you refreshes on the page after submitting. Please help.
message refresh thank showing up thank you message iframe code
I was able to replicate the issue. It seems that the height changes after hitting submit. Here's a screenshot:
Can you please try using this iframe code:
<iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotform.com/61114074237952" frameborder="0" style="width:100%; height:1172px; border:none;" scrolling="no"> </iframe>
As you can see, it doesn't have the normal script element below the iframe. I removed it and use the iframe code only. I also specified the height.
Hope that helps. Thank you.
Should this be changed in Jotform or on my blog?
You should do it on your blog where the form is embedded.