Thank you message not showing up

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    mattbanes
    Asked on May 08, 2016 at 08:46 AM

    Hello...thanks for fixing my last issue. Now I can not see a thank you message after submitting the form on the page below. The form works fine and I receive am auto response but no thank you refreshes on the page after submitting. Please help. 

     

     

  • Profile Image
    Jan
    Answered on May 08, 2016 at 10:22 AM

    I was able to replicate the issue. It seems that the height changes after hitting submit. Here's a screenshot:

    Can you please try using this iframe code:

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotform.com/61114074237952" frameborder="0" style="width:100%; height:1172px; border:none;" scrolling="no"> </iframe> 

    As you can see, it doesn't have the normal script element below the iframe. I removed it and use the iframe code only. I also specified the height.

    Hope that helps. Thank you.

  • Profile Image
    mattbanes
    Answered on May 08, 2016 at 11:45 AM
    Should this be changed in Jotform or on my blog?


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  • Profile Image
    Jan
    Answered on May 08, 2016 at 12:28 PM

    You should do it on your blog where the form is embedded.