Thank you message not showing up

  • mattbanes
    Asked on May 8, 2016 at 8:46 AM

    Hello...thanks for fixing my last issue. Now I can not see a thank you message after submitting the form on the page below. The form works fine and I receive am auto response but no thank you refreshes on the page after submitting. Please help. 

     

     

    Page URL: http://www.imodularbuildings.com/p/modular-building-info-and-price-request.html
  • Jan
    Replied on May 8, 2016 at 10:22 AM

    I was able to replicate the issue. It seems that the height changes after hitting submit. Here's a screenshot:

    Thank you message not showing up Image 1 Screenshot 20

    Can you please try using this iframe code:

    <iframe id="JotFormIFrame" onDISABLEDload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotform.com/61114074237952" frameborder="0" style="width:100%; height:1172px; border:none;" scrolling="no"> </iframe> 

    As you can see, it doesn't have the normal script element below the iframe. I removed it and use the iframe code only. I also specified the height.

    Hope that helps. Thank you.

  • mattbanes
    Replied on May 8, 2016 at 11:45 AM
    Should this be changed in Jotform or on my blog?


    ...
  • Jan
    Replied on May 8, 2016 at 12:28 PM

    You should do it on your blog where the form is embedded.