Feedback Button and Pop-up Forms do not work in Muse

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    Asked on May 08, 2016 at 01:59 PM

    Hi there,


    Can you please help me get Feedback Button/Pop-up Forms work in my Muse? 


    It shows "Unable to generate thumbnail" every time I copy the code to Muse.


    Here is a link for a sample page created by Muse with embed "feedback button" form that shows on Muse "Unable to generate thumbnail" but nothing appears on the live page




    A screenshot from Muse with "Unable to generate thumbnail"  is also provided.

    Many thanks,



  • Profile Image
    Answered on May 08, 2016 at 02:34 PM

    I noticed that this is a duplicate thread. My colleague already replied on the other thread. Here's the URL:

    Thank you.

  • Profile Image
    Answered on May 08, 2016 at 02:36 PM

    Hello Sir!


    Please note that I need to know how to embed the script in the head section (mentioned in the suggested solution) as I am using Muse, I cant edit code in Muse!


    Many thanks

  • Profile Image
    Answered on May 08, 2016 at 03:05 PM

    I will post my reply on this thread: Thank you.