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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I create an autoresponder email to send responses to specific email address?

    Asked by trivenimitramandal on May 08, 2016 at 10:15 PM
    (2) How do I create an autoresponder email that sends a response to the primary contact after submission?
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    JotForm Support

    Answered by ashwin_d on May 09, 2016 at 01:31 AM

    Hello trivenimitramandal,

    If I understand your question correctly, you want to send submission emails to a specific email address based on the selection of any other field. Is that correct? 

    Yes it is possible to achieve your requirement and you may like to take a look at the following guide which should help you:  https://www.jotform.com/help/167-How-to-Send-Email-Based-on-Selection

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

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    JotForm Support

    Answered by ashwin_d on May 09, 2016 at 01:38 AM

    Hello trivenimitramandal,

    I did check your last edited form and found that you have added "Configurable List" widget. Do you mean to say that you want to send auto-responder email to value of configurable list widget field?

    Unfortunately it is not possible to achieve your requirement. It is not possible to add configurable list widget fields in any calculation or conditions.

    You will have to manually add form fields in your form and add conditions to show hide them based on users requirement to add number of adults.

    Do get back to us if you would like us to create a demo form for you and we will be happy to do so.

    Thank you!

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    Answered by trivenimitramandal on May 14, 2016 at 01:15 PM

    Yes, please create a demo form for me. Thanks.

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    Answered by victor on May 14, 2016 at 02:13 PM


    When reviewing your form I noticed that you have added a CONFIGURABLE LIST widget which collects information about other users. I am not sure how you would like the condition to work. Could you please explain that part.

    I have created a small sample on how the autoresponder should work. As indicated by my colleague, using the configurable widget will not able you to get the emails of the users. You will require to add the fields one by one.


    Once the fields are added, you can create notification to be send to each user added.

    You may clone the form if you like.