My account was autosuspended

  • ajayrawat111
    Asked on May 8, 2016 at 11:17 PM
  • beril JotForm UI Developer
    Replied on May 9, 2016 at 2:33 AM

    Your account was auto-suspended due to asking credit card information.

    My account was autosuspended Image 1 Screenshot 20

    Please note that asking credit card information is not possible with JotForm and asking credit card information which is against our terms of use. You can setup a form to collect details such as name, address, email address and other non-sensitive information. I've deleted those fields and  I've re-activated your account.

    If you want to create payment form you need to create our Payment tools to ask payments. Please check the guide below for more information:

    http://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form.

     If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.