all my forms went missing

  • ABookings
    Asked on May 9, 2016 at 6:32 AM
  • David JotForm Support
    Replied on May 9, 2016 at 11:28 AM

    It looks like your account went dormant due to inactivity.  There was only one form in your account and it appears to be blank.  If you have a link to one of your previous forms or to a page where a form is embedded, we can tell you exactly what happened to it. 

  • ABookings
    Replied on May 10, 2016 at 2:25 AM

    Thank You, 

    Here is a Page where a form was embedded, these forms have been working for a while. 

    http://www.activitybookings.co.za/index.php/hazyview/hazyview-activities/6-canopy-tours 

  • beril JotForm UI Developer
    Replied on May 10, 2016 at 3:23 AM

    Thank you for indicating the URL of your website. I've checked your form which is http://www.myjotform.com/form/41383591432555 in our system. that form belongs to KrugerL account and there are 28 forms on that account. If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.

  • ABookings
    Replied on May 10, 2016 at 4:45 AM
    Thank you very much for this, I almost had a heat attack.
    Kind regards
    Dirk
    Dirk Ingram
    Activity Bookings South Africa
    info@activitybookings.co.za
    www.activitybookings.co.za
    Mobile: + (0) 76 251 2441
    ...
  • beril JotForm UI Developer
    Replied on May 10, 2016 at 4:52 AM

    You're most welcome. Please, don't worry about that.=) We always have the solution if you don't delete your form from your trash folder. Feel free to contact us anytime. We are always here for you.