What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Unable to login in Safari browser

    Asked by Phil Feldman on May 09, 2016 at 08:50 AM

    I am at the login screen. I enter my user name and password. The screen does not refresh nor does it leave the login  page.

     

    I am on a Macintosh using the Safari browser.

    Help!

     

    Phil Feldman

    Page URL:
    https://www.jotform.com/login

    Screenshot
    username unable to login cannot login safari browser safari
  • Profile Image
    JotForm Support

    Answered by Jan on May 09, 2016 at 12:33 PM

    We currently don't have any reported issues with logging in to JotForm. Can you please try another browser to see if it will work.

    Please disable any browser add-ons or extensions. I will clear your form cache on our servers to see if that would help. 

    If it is still not working, then please use this URL to login: https://jotform.us/login

    Hope that works. Thank you.