Unable to login in Safari browser

  • Profile Image
    Phil Feldman
    Asked on May 09, 2016 at 08:50 AM

    I am at the login screen. I enter my user name and password. The screen does not refresh nor does it leave the login  page.

     

    I am on a Macintosh using the Safari browser.

    Help!

     

    Phil Feldman

  • Profile Image
    Jan
    Answered on May 09, 2016 at 12:33 PM

    We currently don't have any reported issues with logging in to JotForm. Can you please try another browser to see if it will work.

    Please disable any browser add-ons or extensions. I will clear your form cache on our servers to see if that would help. 

    If it is still not working, then please use this URL to login: https://jotform.us/login

    Hope that works. Thank you.