What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What's the solution if my forms are appearing as "Form Not Found"?

    Asked by jonggaeil on May 09, 2016 at 09:42 AM

    Here are my forms' URL:
    They're both cloned forms then edited, but now I can't preview them, nor open them as page.



    I don't use the embed codes. These two forms are newly created ones.


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    JotForm Support

    Answered by BJoanna on May 09, 2016 at 12:35 PM

    I have checked your account and it is autosuspended. Because of that message "Form Not Found" is appearing. Your account is autosuspened by our phishing system, because you are asking for user log in credentials (username) in several of your forms and that is in violation of JotForm Terms of Use

    Phishing - You agree that Company may terminate your JotForm Service immediately If a form is created or JotForm is found to be used to: Obtain credit cards sensitive information, get social security numbers, show content with child pornography. Or if a form was made to steal user login credentials. All these activities are considered as Phishing and any account along with the guilty forms will be suspended immediately. 

    You must remove those fields from your forms and only then we can activate your account.

    Hope this will help. Let us know if you need further assistance.