What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is Jotform HIPAA compliant?

    Asked by myndguru on May 09, 2016 at 11:02 AM

    I am a hypnotherapist and I want to use Jotform for my new client intake form.  My website has a client dashboard that is password protected. I want to embed the form in an email to new clients sent from this dashboard.  I have several questions about how Jotform works

    1- Is Jotform HIPAA compliant? And if so, do you provide a BAA?

    2- How are the completed forms (data) stored by Jotform?

    3- Is it possible for me to print the form once received from the client, and then delete it so that the information is deleted completely and  not stored by Jotform?  (or does Jotform store the information anyway?)

    Thank you for your help.


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    JotForm Support

    Answered by Nik_C on May 09, 2016 at 01:09 PM

    1- Is Jotform HIPAA compliant? And if so, do you provide a BAA?

    JotForm complies with technical safeguards but we don't have certificate for either HIPPA or BAA, please refer to this link for complete information regarding the HIPPA:


    For your next two questions I opened separate threads since we have to have new thread for each question/issue for better assistance.

    You can check them on this links:




    Thank you!