What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Not Found

    Asked by marthadavis77 on May 09, 2016 at 12:27 PM

    Can you tell me why the forms under my account is not published ?

    my account not published Published
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    JotForm Support

    Answered by Nik_C on May 09, 2016 at 01:49 PM

    Your account is suspended because you were collecting credit card information on your forms and that is not allowed by our Terms and conditions.

    We may activate your account but all sensitive fields will have to be removed in order to allow you to use your forms.

    We'll wait for your response.

    Thank you!