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inbetweentheblinksAsked on May 9, 2016 at 2:46 PM
I have embeded my form to my website (wordpress) and it looks great. I just tried to fill out and submit the information but the "submit" button changes to "please wait..." and the form never goes through.
Screen grab attached
Page URL: http://inbetweentheblinks.com/contact/ -
Kiran Support Team LeadReplied on May 9, 2016 at 3:51 PM
It seems that you are using WordPress embed plugin to embed the form on your website which may be conflicts with the scripts on JotForm. Could you try disabling the plugin and embed the form using the default form embed code from the Publish wizard provided by JotForm?
If the issue still persists, we request you to try embedding the form using iframe embed code. This method should not be having any conflicts with the scripts on your webpage.
Hope this information helps!
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inbetweentheblinksReplied on May 9, 2016 at 4:02 PM
I did that originally on my website and nothing showed up so I used the WP option...since I do have a WP website.
I switched it back to the regular embed code and nothing shows up
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inbetweentheblinksReplied on May 9, 2016 at 4:04 PM
didn't see the comment below the image in your reply. I tried the Iframe and that worked!
thank you
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Kiran Support Team LeadReplied on May 9, 2016 at 4:12 PM
Great! I just tried submitting the form and see that the Thank you page is displayed. It's our pleasure to assist you.
Please do not hesitate to get in touch with us if you need any further assistance. We will be happy to help.Thank you for using JotForm!!