What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why I'm able to edit the form, but I cannot view submissions on a shared form?

    Asked by vbajaj on May 09, 2016 at 07:55 PM

    view submissions, I was denied access.  I assume that is because I did not send the form from my shared account in the jot form account, correct?  

    forwarded my account sent in
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    JotForm Support

    Answered by Kevin_G on May 09, 2016 at 10:46 PM

    This is because you have permission to edit the form only, but you do not have permission to view the submitted data on the shared forms, you will need to request this access to the form's owner and he/she will decide either if he/she will allow you to view submissions or not, you may also send the link to the guide below with more info about sub-user accounts and how to give access: 

    How-to-Share-Forms-with-a-Sub-Account-User

    Hope this helps.