What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form is disable

    Asked by 5M on May 09, 2016 at 10:07 PM

    Dear Sir,Madam;

    I have created a new form, but i have a problem like that: https://form.jotformeu.com/61297900093356

    Thank you.

    Page URL:
    https://form.jotformeu.com/61297900093356

    form is disable new form problem jotformeu href
  • Profile Image
    JotForm Support

    Answered by Chriistian on May 09, 2016 at 11:44 PM

    We apologize for the inconvenience. We had a replication issue on our servers in EU, which may be why the form isn't displaying properly on the preview. Rest assured our developers are working on it.

    However, I did check the form you have linked and the forms appears properly on my end. Can you try saving the form again and checking it in the Preview to see if the issue still persists?

    Please let us know if you need further assistance.