What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Embedded form is not showing completely.

    Asked by dominiccamany on May 09, 2016 at 11:13 PM
    Sorry! It's www.everythingoutdoorstn.comI used I frame but I tried all the other ones too. The other codes actually made a huge white gap all the way down the right side of my site. The I frame didn't but only shows the submit button half of the time and then starts cutting off parts of the forms once I use two on the same site. Would love your thoughts!
  • Profile Image
    JotForm Support

    Answered by Kevin_G on May 09, 2016 at 11:25 PM

    I have checked your website and noticed that you are using the iFrame method, both forms are being displayed as shown on the screencast below: 

    Which form would you like to remove the blank space? 

    I would suggest you to try embedding your form using the iFrame method, but remove the Javascript code and embed only the iFrame code, the result should be like this: 

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotform.com/60975707449166" frameborder="0" style="width: 100%; height: 689px; border: none;" scrolling="no"></iframe>

    Do note that this is only a sample code, don't embed this code. 

    Please do let us know how it goes and provide us which of the forms would you like to remove the blank space around. 


  • Profile Image

    Answered by dominiccamany on May 11, 2016 at 01:18 AM

    Awesome! That's weird it literally wasn't working for the last 2 days. Glad it fixed itself whatever it was! Thanks!

  • Profile Image

    Answered by dominiccamany on May 11, 2016 at 01:45 AM
    Thank you for checking that out! No idea how it fixed itself but I'm just glad it's working now!
  • Profile Image
    JotForm Support

    Answered by EltonCris on May 11, 2016 at 02:06 AM

    I can confirm that it is working here like my colleague.

    Perhaps it was just a browser cache issue. Anyway, glad to hear that it's working on your end now.