Can I change my JotForm username

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    Asked on May 10, 2016 at 12:11 AM
    This jotform account is for a small charity group and I used my own name as part of the user name but am retiring from the group. Is there a way to change it? Thanks!
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    Answered on May 10, 2016 at 12:16 AM


    Only members of the support team can change JotForm account/username. 

    Please provide us at least 3x choices of new username you want your current BethNYCPPP   to change to. We will check the availability.

    Please take note also that if you were using custom URL name of forms, they will be affected if you change username. You wil need to change them manuall as well to match the new username.

    User guide: How-to-Create-a-Custom-URL-of-a-Form

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    Answered on May 10, 2016 at 12:24 AM





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    Answered on May 10, 2016 at 12:37 AM

    The 1st option is available. I have now changed your account/username to NYCPPP 

    You need to relogin using the new username at to see the updated status.

    Let us know if you need further assistance.


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    Answered on May 12, 2016 at 02:00 PM


    could you please change my username to globsec ?


    Thank you.

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    Answered on May 12, 2016 at 02:30 PM

    @slovakatlanticcommission The username "globsec" was available so I went ahead and made the change.  Your username is now "globsec".  If there is anything else we can assist you with, please create a new thread and we will be happy to help.