Why is my site not deactivated?

  • Kalle_ohg
    Asked on May 10, 2016 at 2:13 AM

    Hi,

    I deactivated my form "Shop" but it's still available.

    Also I deleted the picture from the form "Startseite" (see in Screenshot) and it is not moved from the form!

    Please check!

    Thank you,

    Jörn

    Jotform Thread 835810 Screenshot
  • beril JotForm UI Developer
    Replied on May 10, 2016 at 3:18 AM

    I've checked your form which is https://form.jotformeu.com/60324023910340 I am not able to reproduce the same issue that you’re having. It seems you've deleted your image successfully.

    Why is my site not deactivated? Image 1 Screenshot 30

    In addition to that, I've also checked your form which is https://form.jotformeu.com/53561478269366

    I see that the form was disabled without any issue.

    Why is my site not deactivated? Image 2 Screenshot 41

    We would appreciate it if you could also test it on your side and let us know the result. If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.