Why is my site not deactivated?

  • Profile Image
    Asked on May 10, 2016 at 02:13 AM


    I deactivated my form "Shop" but it's still available.

    Also I deleted the picture from the form "Startseite" (see in Screenshot) and it is not moved from the form!

    Please check!

    Thank you,


  • Profile Image
    Answered on May 10, 2016 at 03:18 AM

    I've checked your form which is https://form.jotformeu.com/60324023910340 I am not able to reproduce the same issue that you’re having. It seems you've deleted your image successfully.

    In addition to that, I've also checked your form which is https://form.jotformeu.com/53561478269366

    I see that the form was disabled without any issue.

    We would appreciate it if you could also test it on your side and let us know the result. If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.