What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My date entry on my form isn't showing up

    Asked by craigandstasia on May 10, 2016 at 02:21 AM

    I added a date entry field to my form and even though the element isn't hidden, it doesn't show up on the form when embedded on my website. After adding the field to my form I hit publish, then viewed it on my site. Everything else that I updated is showing up.

    Page URL:
    http://www.craigandstasia.com/#!custom-orders/ksw6y

    Screenshot
    entry showing up date entry publish hidden Updated site
  • Profile Image
    JotForm Support

    Answered by Chriistian on May 10, 2016 at 03:28 AM

    I checked the form embedded on your website and I can confirm that the date field cannot be seen.

    I cloned your form and checked the conditions. There seems to be a lot of conditions with errors. This may be the reason why the date field cannot be seen on the form. To resolve the issue, I would suggest deleting all these conditions.

    Once these conditions have been deleted, the date field should now be displayed properly. https://form.jotform.com/61301592178959 

    If you need further assistance, please let us know.