What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    We have credit card issue and would like ot make subscription payment on 05/15.

    Asked by talatkoyuncu on May 10, 2016 at 04:43 AM

    hi i pay 15/05/2016 Please add quota

    credit card issue 

    Is it possible to add quota

    Page URL:
    https://form.jotformeu.com/61298609978375

    credit card
  • Profile Image
    JotForm Support

    Answered by ashwin_d on May 10, 2016 at 08:59 AM

    Hello talatkoyuncu,

    Unfortunately we will not be able to upgrade your account without the subscription payment. I did check your account and found that your most recent subscription payment was not successful. 

    Thank you!