- GingerAsked on March 11, 2012 at 06:43 PM
Please unsuspend my account!! I am a web designer and was trying to set up a login form to password protect a section of a client's web site. I was not phishing! I have your forms on SEVERAL clients sites and they will be beyond angry with me now that their forms don't work!! You are going to cost me a lot of money if you don't get this back up and working. PLEASE PLEASE PLEASE fix it right now!!!
- JotForm SupportGoldoAnswered on March 11, 2012 at 06:50 PM
We have unsuspended the account. Forms should be back to normal.
Sorry for the inconvenience.
- jcm0731Answered on March 11, 2012 at 06:57 PM
You can now also subscribe to FREE accounts so we can assists you better.
You can use the same E-mail account to subscribe, and this will carry over your Forms from Guest account to the new account.
Please include also the URl of your forms in question so we can take a look at it and assist you.
- GingerAnswered on March 11, 2012 at 06:58 PM
thank you - I wish you had at least given me a warning that I might be doing something wrong like a pop-up or something.
- JotForm SupportGoldoAnswered on March 11, 2012 at 07:11 PM
Your account was automatically suspdended by our phishing tool as maybe one of your forms looks suspicious. We have now marked it as good, so everything should be working now.
- KennethAnswered on August 19, 2012 at 03:56 PM
@Ginger can you help us with suspended account for CTE WORLD music artist Scrilla. We recently notified Twitter that he had some imposter accounts but @Scrilla was suspended as well. We're sorry if we filled out the form wrong, and we can send in paperwork to show correct ownership...please help. Scrilla just released his first label album and downloads have went from 1500 a day to less than a 100 day since the suspension.