What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    how can i make sure that email address are correct with the members submit their information

    Asked by ibleedpink on March 11, 2012 at 07:04 PM
  • Profile Image

    Answered by jcm0731 on March 11, 2012 at 07:07 PM

    ibleedpink,

    Make the E-mail field a REQUIRED fied. 
    The E-mail address field always check validity of an E-mail address.

    jcm0731 

  • Profile Image

    Answered by ibleedpink on March 11, 2012 at 07:09 PM
    I made is email required- its not checking validation
  • Profile Image
    JotForm Support

    Answered by idarktech on March 11, 2012 at 07:15 PM

    Hi,

    You can also enable Email Confirmation to make it sure that emails are correctly typed and all matched. This also helps to prevent problems with bad addresses.

    To do that, simply follow this steps below:

    1. Add Email Tool to your form, its under Quick Tools

    2. Right click the email field and select Show Properties

    3. On the properties window, set Confirmation to YES

    4. You can also rename the word under "Confirmation Hint Example"

    That's it. Hope this helps. Thanks.

  • Profile Image

    Answered by jcm0731 on March 11, 2012 at 07:19 PM

    @ibleedpink,

    As idarktech suggested, that should do it.

    also, check this same suggestion from previous thread.


    You should choose Confirmation =  Yes to use this feature.
    You can change Confirmation Message on Edit Fom Warnnigs



     

    We hope this help you.

    jcm0731

  • Profile Image
    JotForm Support

    Answered by Goldo on March 11, 2012 at 07:19 PM

    You also might find this useful.

  • Profile Image
    JotForm Support

    Answered by idarktech on March 11, 2012 at 07:20 PM

    Let me also inform you that JotForm does not have the capability to validate if an email address is valid (active) or not (fake/not working). It does, however, have the ability to check if the text being entered is in the correct format, i.e. with an "@" before the "." like user@email.com.

    Thanks.