What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How is my account disabled?

    Asked by micampsolutions on May 10, 2016 at 12:42 PM

    How did I use up my monthly quota in 10 days?

    my account how monthly quota in use
  • Profile Image
    JotForm Support

    Answered by BJoanna on May 10, 2016 at 02:13 PM

    I have checked your account and it is overlimit. You've exceeded your Form Views limit. Bronze account is limited to 10,000 form views per month. Currently you have 11,965 form views. Most of them are from your form v1 FREE Apple Pay Form.

    You can remove the limit by adding the Jotform footer to your forms. Here's how complete guide for the form views limit: https://www.jotform.com/help/355-Form-View-Limits-What-is-it-all-about 

    We can also double your form views to 20,000.

    Or you can also upgrade your account to the next plan. 

    Hope this will help. Let us know if you need further assistance.