What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My forms and submissions are grayed out and I cannot click on them, I have a premium account and need to see this and to be able to edit my form and I

    Asked by donald_hurren on March 11, 2012 at 08:36 PM
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    Answered by jcm0731 on March 11, 2012 at 08:38 PM

    hi donald_hurren,

    I understand your urgency, but please try not to make several thread for the same issue.
    We can help you better if you stay on your original question.

    Thank you.

    jcm0731