What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can see the submissions but cant access my form. Why are there incomplete payments as you cannot submit form without paying. Is this because of bank

    Asked by donald_hurren on March 11, 2012 at 08:51 PM
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    Answered by jcm0731 on March 11, 2012 at 08:59 PM

    Please refer to your previous thread on the Support Forum, as we have answered to you there.


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    Answered by pinoytech on March 12, 2012 at 01:01 AM


    As I've check your account, I don't see any issue further it comes in viewing the form. Regarding on receiving an incomplete submission, Try to set your payment tool to required so that they cannot submit the form without paying the required payment/s.

    Thank you!