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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Visual Report: One field does not appear in a chart data selection

    Asked by lrobinson on May 10, 2016 at 03:17 PM

    I am making a visual report and i can see all of my questions and results except for one.  It is the one asking about subject areas involved.  I was able to access the data last year, but for some reason it is not appearing on the list of questions from the application when i go through the drop down list when creating the report.  It is on page two of the application, beginning with art in a list of subjects. Your help, as always, will be most appreciated.  Lynette

     

     

    Page URL:
    https://www.jotform.com//?formID=53354842087965

    visual report chart data
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    JotForm Support

    Answered by Mike on May 10, 2016 at 04:38 PM

    The check box field in question has no label on your form, so it is being displayed as a blank item on the list of questions in Visual Report. Please try to select that blank entry to see if it shows the data.

    If you need any further assistance, please let us know. We will be happy to help.