What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    EU Forms: My form is not updating the changes Ive made when I click preview after saving

    Asked by sakinapersonal2 on May 10, 2016 at 04:02 PM

    My form called "Civil Ceremony & Nikah Booking form" 

    Page URL:
    https://form.jotformeu.com/61305631922348

    preview not updating after click
  • Profile Image
    JotForm Support

    Answered by Boris on May 10, 2016 at 05:25 PM

    Sorry about this, it seems that there is a delay in data replication between our servers in US and EU, so changes to forms in Europe might not be instantly applied.

    The delay means that it will start displaying soon on its own.

    I have also raised this as a bug report to our developers so they can check it in more detail, and we will inform you through this thread once the issue is resolved. Thank you.

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    JotForm Support Manager

    Answered by Jeanette on May 10, 2016 at 11:26 PM

    The problem should be fixed now, but do not hesitate to contact us should the problem continue in your end.