What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I seem to have an account with you; how do I access it?

    Asked by Dusan Varga on March 11, 2012 at 09:33 PM

    I've got the following email from you (and remember creating a form a long time ago).  Would like to re-activate.  How do I go about it?):


    New submission: Submit Art Work
    from JotForm noreply@jotform.com via email-bounces.amazonses.com 
    to beattheshoppingblues@gmail.com
    date Sun, Mar 11, 2012 at 5:47 PM
    subject New submission: Submit Art Work
    mailed-by email-bounces.amazonses.com
    Important mainly because it was sent directly to you.
    hide details 5:47 PM (2 hours ago)
    Question Answer
    Name Cassie Pease
    Company Cassie Pease Designs
    Phone 6052145186
    Email cassie.j.pease@gmail.com
    Message Hello! I am a graphic designer and a recent graduate and I am thinking about ordering 25-30 of these to use for getting my portfolio out to potential employers. Can you give me a quote for how much that might cost? Thank you!
    Upload Logo_black.gif
    Page URL:

  • Profile Image
    JotForm Support

    Answered by idarktech on March 11, 2012 at 09:37 PM

    Hi Dusan,

    Your forms were created using guest account, meaning you were not log in when you created that forms. Please create an account at www.jotform.com and post here your username so we can transfer your forms from your guest accounts to your registered one. 


  • Profile Image

    Answered by pinoytech on March 12, 2012 at 10:00 AM

    In addition to idarktech, under this email address "beattheshoppingblues@gmail.com" you have three guest accounts. We suggest to register for a free account of JotForm rather than guest account.

    Kindly take a look also on this thread that may help you to understand the difference between a guest account and free account.


    Hope you find it helpful. For further assistance, feel free to contact us anytime.

    Thank you for using JotForm!